Privacy

Prompted Mental Health SaaS Privacy Policy

Last updated: April 26,2023

Introduction

At Prompted Mental Health SaaS, we are committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights as a user of our app. By using our software as a service (SaaS) app, you agree to the terms of this Privacy Policy.

  1. Information We Collect

When you use our app, we may collect the following types of information:

a. Personal Information: This includes your name, email address, date of birth, gender, and other information that you voluntarily provide during registration or when updating your user profile.

b. Mental Health Information: We collect information about your mental health through self-reported assessments, questionnaires, and any notes or messages you submit within the app.

c. Usage Information: We collect information about your usage of the app, such as the features you use, the frequency and duration of your sessions, and any issues or errors you encounter.

d. Device and Technical Information: We collect information about the device you use to access the app, such as your device type, operating system, IP address, and browser type.

  1. How We Use Your Information

We use the information we collect to:

a. Provide personalized mental health support, resources, and recommendations based on your self-reported information.

b. Improve the app's features, performance, and user experience by analyzing usage data.

c. Communicate with you about important updates, news, and promotional materials related to the app and our services.

d. Protect the security and integrity of our app and services by detecting and preventing unauthorized activities.

e. Conduct research to better understand mental health trends and improve our app's effectiveness.

  1. How We Share Your Information

We will not sell, rent, or share your personal information with third parties, except in the following situations:

a. Service Providers: We may share your information with third-party service providers that help us operate and maintain the app, such as data storage, analytics, and customer support providers. These service providers are required to protect your information and only use it for the purposes we specify.

b. Legal Obligations: We may disclose your information if required by law or in response to legal requests from government authorities.

c. Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

  1. Data Security

We implement a variety of security measures to protect the confidentiality, integrity, and availability of your personal information. These measures include, but are not limited to, encryption, secure storage, access controls, and regular security reviews.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security of your information. If you have concerns about the security of your information, please contact us at ops@titus.one.

  1. Your Rights

As a user of our app, you have the right to:

a. Access, update, or delete your personal information by logging into your account and modifying your user profile.

b. Opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or contacting us at ops@titus.one.

c. Request a copy of your personal information in a machine-readable format by contacting us at ops@titus.one.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our app and indicating the date it was last updated.

  1. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at ops@titus.one.